Shipping policy
Shipping Policy
At Home Co., we aim to make your shopping experience simple, reliable, and stress free.
Delivery Method
We use Aramex Store to Door for deliveries across South Africa.
Delivery Time
Orders are delivered within approximately 8 to 11 business days after your order has been processed and handed over to the courier.
Business days exclude weekends and public holidays.
Order Processing
Once your order has been placed and payment has been confirmed, we will begin processing your order. You will receive updates once your order has been dispatched.
Courier Delays
While we do our best to ensure your order is processed quickly, delivery times may be affected by courier delays, high order volumes, public holidays, incorrect delivery details, or circumstances outside of our control.
Home Co. is not liable for delays caused by the courier once your order has been handed over for delivery.
Delivery Address
Please make sure your delivery details are correct before placing your order. Home Co. is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided at checkout.
Tracking
Once your order has been dispatched, tracking details may be provided so you can follow your delivery progress.
Failed Delivery Attempts
If the courier is unable to deliver your order due to an incorrect address, unavailable recipient, or missed delivery attempts, additional delivery fees may apply.
Contact Us
If you have any questions about your delivery, please contact us and we will do our best to assist you.
Home Co.
Smart essentials for everyday living.